Privacy policy.
Effective Date: 2/18/2026
Welcome to EXLAIN. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.exlain.net] and purchase our products.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely via third-party providers)
Non-Personal Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Cookies and usage data
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Send marketing emails (only if you opt in)
Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
Payment processors
Shipping carriers
Website hosting providers
Marketing platforms (if subscribed)
Legal authorities if required by law
All third-party providers are required to protect your information.
4. Cookies & Tracking Technologies
Our Site uses cookies to:
Improve user experience
Analyze website traffic
Remember your preferences
You can disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no online transmission is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, contact us at: exlain@exlain.net
7. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
EXLAIN
Email: exlain@exlain.net
Address: Dallas, TX