Terms of service.

Terms & Conditions

Effective Date: 2/20/2026

Welcome to EXLAIN. By accessing or using our website [www.exlain.net] (the “Site”), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our Site.

1. Use of the Website

By using this Site, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

You agree not to:

  • Use the Site for any unlawful purpose

  • Violate any applicable laws or regulations

  • Attempt to interfere with the Site’s security or functionality

  • Copy, reproduce, or exploit content without written permission

2. Products & Availability

We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities available for purchase

  • Refuse or cancel orders if necessary

If an order is canceled after payment, you will be notified and refunded accordingly.

3. Pricing & Payments

All prices are listed in USD and are subject to change without notice.

Payments are processed securely through third-party payment providers. We do not store full payment details.

4. Shipping

Shipping times are estimates and may vary due to carrier delays or external factors beyond our control.

EXLAIN is not responsible for:

  • Delays caused by shipping carriers

  • Incorrect shipping information provided by the customer

  • Lost or stolen packages marked as delivered

5. Intellectual Property

All content on this Site—including logos, designs, graphics, images, text, and branding—is the property of EXLAIN and is protected by intellectual property laws.

You may not use, reproduce, or distribute any content without written permission.

6. Limitation of Liability

To the fullest extent permitted by law, EXLAIN shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

7. Privacy

Your use of the Site is also governed by our Privacy Policy.

8. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the Site after changes are posted constitutes acceptance of those changes.

9. Contact Information

For questions regarding these Terms, please contact:
Email: exlain@exlain.net

Refund Policy

Effective Date: 2/18/2026

At EXLAIN, all sales are final.

No Refunds

We do not offer refunds, returns, or exchanges for any products purchased through our website.

Please ensure that you:

  • Review product descriptions carefully

  • Check sizing information before purchasing

  • Confirm your shipping details at checkout

Damaged or Incorrect Items

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery at:
Email: exlain@exlain.net

Include:

  • Your order number

  • Clear photos of the item

  • A description of the issue

Claims submitted after 48 hours may not be accepted.

Order Cancellations

Orders cannot be canceled once they have been processed or shipped.

By completing a purchase on our Site, you acknowledge and agree to this No Refund Policy.